Hi I spoke to a man today, I didn't catch his name properly (Ashrar? I'm so sorry I didnt write it down at the time), and he was from the Sky mobile swap, I spoke to him around 11:20am this morning. He was excellent, so patient and good at explaining all of my options. He made sure that we stayed within my budget and talked me through all the pros and cons of every option. He was easy to talk to and very capable. I would really like him to be recognised, thank you.
