Good afternoon. Please send a huge thank you to the customer service agent who took my call but most importantly to the engineer who arrived on 12th and 13th May. He worked nonstop until he had found a position for my dish for 2 days. I do not get his name but he truly was amazing. I am shielding and classed as extremely vulnerable due to my emphysema and lobectomy. He worked really hard on his own, kept me fully informed of what he was doing and observed a very safe distance when he did talk to me. I am very impressed with his dedication to achieve a good signal. Please reward this wonderful person and pass on my thanks again.
