Hello SKY
I would actually like to send my thanks to a BT Openreach Engineer who after multiple visits by other engineers finally solved our issue because he took the time to do what needed to be done which other engineers avoided. How can I get this feedback to this engineer and recognition by his management team??
Can I also say a huge thanks to the Sky Broadband customer service team who on so many occassions tried their very best to help with this issue but were limited in the fact that it was the lines outside that needed replaced, this was ongoing for years and took many phone calls to have resolved.
Kind regards, Angela Muir
