Rang CS yesterday after an initial connection with a young lady (and to my shame I have forgotten her name) she sorted me regarding a problem with an old MySky ID then admitting she wasn't "Technical" passed me over to Anthony. He quickly summarised the line problem I had been experiencing and said he would run a line test which would take around 4 mins...we got cut off 2 mins in. This morning connection was dropping all over the place and I was going in loops around Sky self diagnosis. after checking unplugging resetting and cursing Sky roundly (I'm old gimme a break) The landline rang. It was an engineer saying the problem was fixed and it had been a break in a cable at the cabinet.
So apologies; for the underbreath cursing of Sky and forgetting to note the young lady's name after she guided me through something that had been a hassle for around 5 months. Big thanks to her, and to Anthony and the un named engineer. Grumpy Dave
