How to send Thanks to Sky

[Anonymous]

Incredibly special thanks need to go to Maureen who helped me with call reference 31280-3024. My father is currently in his final days of life and Maureen assisted me with switching his account into my mother's name and didn't question our need to strip the subscription back from everything under the sun, to only the most basic package (my father was heavily disabled and his TV with movies and sports was his lifeline to the outside world). Maureen was not only incredibly sympathetic and professional, but she also allowed time which she didn't have to, to listen to little anecdotes from my memory of my father and his obsession over his 20+ years as a Sky customer with always having new systems fitted as they launched. Maureen is a credit to Sky, and if you are able to listen to the call  for training purposes, it should be used as a shining example of exemplary customer service, delivered during the most difficult of times. My eternal thanks.