Today, 26 October 2019 i spoke to Aboker, sky representative because I have for a long time being e experiencing a poor broadband signal even though I have sky fibre and a few months ago had sky q and a mini box put in. I have been with sky since 2012 and found Aboker was the first person to confirm I do not have a proper telephone line in my house; I only have filters. I sent him photos of where my broadand line was plugged in and the electrical socket. Having known this he arranged for an Open Reach engineer to visit next week. Absolutely fabulous assistant, wish someone had confirm ed this earlier in many half hour phone calls to sky. Thank you Aboker...wish there was more people like you out there to help.
