On 1 Dec my elderly parents got sky broadband and tv and phone installed by Graeme from sky- he was tidy and reassured the oldies how to use the remote and how they would love certain programmes- he was excellent and then when phone didn’t work and we called Jo on your Helpdesk he was brilliant too - he was only 17 but spoke us through how to reboot the system and it worked - he was a lovely friendly kind lad too - have had excellent service throughout- thank you
