On Dec 3rd 2019, a lovely engineer called Katy replaced my SkyQ box. My husband has Alzheimer's disease and was treated with respect and kindness by Katy. This week we received a Christmas hamper from her wishing us well. This gift came at a time when I was feeling very low after a difficult, sleepless weekend with my hubby, and I would love for Katy to know just how much appreciated this was and how it lifted my spirits. What a lovely, thoughtful person she is. If there is a Sky employee of the year award I nominate Katy.
