I Sky about an hour ago and spoke with a lady called Hannah, she was absolutely brilliant, responded to my questions perfectly and sorted me out with everything I needed and more.
She mentioned that there would be a survery at the end of the call, we said bye and my automatic response kicked in, I ended the call.
My feedback on the survey would have been extremely positive, this individual demonstrates great customer service and is a perfect representative for the organisation.
I've not received a text or emil request for me to complete the surrvey, if I do at some point I will complete it.
Mark O'Brien
