Hi
I wanted to give some feedback about engineer that visited my property last week 30th may @4pm. I was expecting to receive an SMS or email to provide some feedback but I havent.
I would like to say that the engineer (sorry cant remember his name) is a credit to your company. He was very polite and tried his best to resolve the issue. Also despite it being Saturday afternoon he remained really eager to help.
Please pass on my comments to the employee and his line manager.
I hope you can trace the employee from my account details.
Thanks