Hi there,
In case I don't receive a feedback request, I wanted to say a huge thank you to Michael from cancellations. After being on the phone for over an hour; talking to a handful of people; and being quite frustrated, Michael hugely improved my day. He helped me hugely, was funny and so, so kind. Sky, this man deserves a bonus!
I am moving home and had to cancel the previous acount first, I think Michael will be the reason I re-join with Sky when I do move. Thank you, Michael!
Phoebe.
