Today I called sky about changing my package and adding sky mobile. I was dealt with by a guy called Matthew (I think) who simply could not do enough for me. Of all the times I have calle sky most have ended with me being frustrated and annoyed with the call but this was completely different. He was sincere, funny and could not have done any more for me. Please pass on my heartfelt thanks. If only all of your employees were like this guy. Top bloke.