Dear Sky
I would like to send my thanks to the enginner, who visited today.
His name was Daniel Jones, and his visit was at 9 AM on 14th May 2020.
From the moment of his arrival, Daniel worked on resolving the problem of us having no signal. He was so polite and professional , in these difficult, social distanced times.
He worked through a number of solutions efficiently, and professionally. At each stage, he kept us informed.
He restored the signal, and upgraded some very old external equipment.
I can not extend enough thanks for his help. I hope that every effort can be made to ensure that he receives this feedback, and any recognition that can be awarded to him. If you (Sky) can provide an email, or address for your senior management. i would like to also pass this on to them.
Thank you Daniel
Chris and Jo White
