Feedback following chat services 14/05/20. Sascha istis easily the most helpful, friendly and efficient person I have spoken to at sky. She made the chat easy and had a great sense of humour, answering my dozens of questions and going out her way to help. She is an absolute credit to your team and I hope she gets the recognition she deserves. I was contemplating leaving sky soon but she has restored my faith and I will continue as a loyal customer. Thanks Sascha, you absolute gem!