I would like to thank Celine, a sky customer adviser who helped when our hard disk drive stopped working. She was extremely extremely helpful & patient as I'm a bit of a technophobe! It definitely pays to be a long term customer with Sky, as we will soon be ungraded to Sky Q with new box & dish, & Sky cinema & Netflix for a very small extra cost per month. We already have Netflix & Sky will arrange the transfer. No costs for the engineer either. We are very happy customers thankyou for you help Celine.
