I would like to compliment Maggie C2MM66 for her excellent customer service this afternoon, I called about 2.30pm. She really did have the patience of a saint. After talking to someone else last night for over an hour and not having my issue resolved I didn't hold out much hope for today. Maggie totally turned what was becoming a hugely stressful situation into a really pleasant experience. It took a long time to resolve my issue and when I had to go out half way through the process she promised to call me back which she did. I can't praise her knowledge enough and most importantly her empathy for my situation. Please pass on my sincere thanks, she is the reason I will be staying with Sky. She is a credit to the company .
