@Federica-C wrote:
Hi There!
We've noticed an amazing increase in the number of customers who share their customer service experience with us.
We're opening this thread to merge all your kind messages together, and provide you with a central place to share your great support experiences.
How To Send Thanks To Sky?
Simply reply to this thread and we'll pass on your feedback to the right department/person.
Thank you!
Moving home from my current to my parents address, phoned up Sky to sort out cancelling the current policy at my current address; this was superbly handled by 'Sharon' with a Scottish accent(!) at the cancellations department within 7 minutes of calling up. I was expecting to take much longer. A rare example of outstanding customer service, I'll stay with Sky in the future. I'd appreciate it if you could forward this to 'Sharon'.
