Hi,
We wanted to say thank you to one of your advisers who we spoke to on Sunday evening. His name is Chris Dodd (code number that he gave was CHD28). We had Sky Q installed in the afternoon and it wasn't working hours later. We spoke to Chris who talked us through the problem and it was resolved. He did this very efficiently but also in a very friendly manner with added humour. It was very reasuring to hear the voice of someone with great interpersonal skills and a human touch rather than a standard robotic response. We would like to thank him and wondered if this could be passed on to his line manager.
Kind Regards
Malc & Tash
