Your engineer Jon attended my home on 13 December, did a good job in getting my signal better on TV, but high winds caused a further issue. I rang him direct and he attended in the middle of Storm Deidre on 15 December, moved the dish, spent 2 hours late afternoon in freezing rain, and has done a sterling job. What an example of exemplary service. Hope he gets this specific feedback and his manager also. Top man.
