Hi would like to say a big thanks to Carole from the retentions team as I had seen a offer advertised and wanted to see if it could be matched and was chatting to her on live chat but as was leaving WiFi area asked if they could call if connection dropped.
Which it did so a while later Carole phoned back as promised but with a even better deal than what I was enquiring about.
Was also very polite and friendly unfortunately as I was out could not complete the survey that popped up from the live chat. So hope she receives this great feed back 👍👍two thumbs up.
She even went out of her way to see if she could get a deal on the fibre but unfortunately couldn't.
