How To Send Thanks To Sky

[Anonymous]

Hey,

Sky customer service is incredible. I'd like to send my thanks to Shalina in the Customer Retentions department whom I spoke to on 8/10/2016

She was incredibly helpful in helping me upgrade to fibre. She was very thorough and friendly in what she did and covered all the questions I had, in addition to making sure I was fully aware as to how payments would be structured. 

I am very happy with the customer service I have received overall - second to none. Was with BT 2 years ago and Sky's customer service is definitely so much better.

I would be very grateful if someone could make her department aware of this feedback. I was going to fill one of the feedback surveys after my phone call with her, but I didn't receive an option to. 

Thank you again Shalina!