Hi, I just wanted to say thank you to a very helpful gentleman named Thomas at Sky. I called yesterday with a query about my billing and he spent a good while helping me to pick it apart and see how I could get better value and save money. He was very friendly and kind - and even signed me up as a platinum customer because I have been with Sky for so long! Thomas did ask me if I was willing to leave feedback and I was happy to agree, but then I put the phone down at the end of the call thinking I would get a text message asking me to respond. But none came, so I think I got that wrong, and I have been feeling bad because he genuinely deserves a pat on the back for being a thoroughly helpful and pleasant person. So, please can you pass my comments on to him with my thanks and appreciation?
