Had my skyQ installation cancelled today after booking an unpaid day from work. I spoke with someone called Michael who at first I gave a bit of a hard time (I was a **bleep** ) I cancelled my subscription then cancelled that . Through out the whole conversation he was incredibly professional and a credit to sky and also worked nearly an hour pass his finish time to complete a process I messed up. Please pass on my opopgies first and then my thanks, I owe him a pint!! Merry Christmas (if he doesn't get paid overtime I am happy to cover it) thanks again wayne/cassie Beal
