Re: How To Send Thanks To Sky

Good Evening,

 

We recently experienced problems with our broadband speed - you booked an appointment for us to send one of your engineers to my home to fix it.

. . . And you sent Alan . . . I literally cannot say enough nice things about Alan, both friendly and professional - offering tips and advice on making better use of our package. Not only did he fix the problem in minutes - he made sure we fully understood why the problem occurred. 

He is an asset to your company and an absolute pleasure to deal with, please make sure he knows how pleased we are with him.

Best Regards

Carl Willington 

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