How To Send Thanks To Sky

[Anonymous]

I would like to comment on how helpful one of your employees was today and would like this passed on to her Team Manager.  The adviser's name is Donna and she is from customer retentions (employee ID dou02). I explained to Donna my circumstances had changed and she helped me sort through my package to bring my monthly subscription down to a more manageable price. Donna listened carefully to what part of my package i liked and what I couldnt live without. She was polite and extremely helpful, and above all adhered to my requirements.  Please pass my gratitude to Donna and escalate to her line manager. If all sky’s  advisers was like her Sky would have the best customer service team in the country!  Because of how helpful she was i will remain loyal to Sky.