Re: Re: How To Send Thanks To Sky - Status changed to: Mission Accomplished

I rang up customer services regarding payment of my bill and restoring services (8/12/17) I spoke to a gentleman named Phillip, I explained the situation to him and he said he would do everything he could do to help. To restore my services a few

things  needing confirming first with a manager, unfortunately Phillip couldn't get hold of them straight away, he took my phone number and told me he would ring when everything was sorted. 

As this was taking longer than expected I had a courtesy call just to say he is sorting it, shortly after another call to say everything was finalised. 

This was exceptional customer service, very friendly, assuring and professional. He is a credit to the Sky team. 

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Status changed to: Mission Accomplished
 

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