I would like to thank Mark from resolution/cancelling team for sorting out my package and billing! I have been having issues with sky since originally signed up end of august, with wrong engineers being sent out, to being overcharged £160!. Mark spoke to me on Wednesday and referred my problem on to relevant team. Mark promissed to call me back on friday, which he did. There was still problems on my account and billing but after 42 minutes on the phone everything was sorted. Correct bills and correct refund/credit. Thank you Mark!
