I would just like to pass on my thanks to your engineer Christopher who visited my property on 26/11/16 around 1PM.
He was on time, polite and proffesional at all times taking care of not walking through the house with dirty shoes as well. He solved the issues I were experiencing and replaced most of my equipment at fault.
Thanks again and this chap is an asset to your company.
PS - Let me know if you need any more details.