Re: How To Send Thanks To Sky - Status changed to: Mission Accomplished

[Anonymous]

Hi,

I have spent the day trying to get a better deal to stay with Sky than I could get switching to Virgin media. I have found it quite difficult all day dealing with Sky except throughout the whole experience there was one person, Lynn in the Broadband/phone retention team who I thought provided an excellent service. Whilst she couldnt provide a deal close to matching what we needed for remaining with Sky to be viable she was the one person I have dealt with that I felt was really trying to help and was making the whole process easier.  I am sure you can identify her from my customer record, she was the one member of staff that did you proud today.

Thanks

Dave