Re: Putstanding customer service agent ANGIE (scottish lady) - Status changed to: We’re Finding your Staff Member

I would like to give the lady named Angie ( she sounded scottish) a 10 out of 10 on all points. She was happy and patient. She was phenomenal over the telephone. Very helpful and with a positive attitude. 

 

She advised me I can use the last 2 questions on the call to rate her, however I didn't get through to the right department on the phone after speaking to tech. I just just on silently for a while. So I thought I would write this way as she deserves the recognition. 

 

What a great lady to have on your customer service 👏 you Rock Angie! 🙌

 

 

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @Amy1115 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks,

 

Daniel

Community Moderator

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