After experiencing multiple issues with Sky over the course of a month, I finally spoke with Neil and within an hour he had resolved everything. From the start, he really listened and understood that my journey with Sky had been a nightmare from day one.
His empathy, patience, and genuine willingness to help completely turned the situation around. What had been a very stressful experience became so much easier thanks to him.
Thank you, Neil, for being so understanding and supportive. You are a real asset to the company, and it’s because of you that I would consider Sky again in the future.
Thanks Henri!
