Re: Natalie was amazing! - Status changed to: We’re Finding your Staff Member

I've just come off the phone from one of your customer service ops, her name was Natalie. I was ordering an iPhone 13 for my daughter's birthday and she could not help enough. She was super friendly, clearly knowledgeable in her job and her customer service was outstanding, she has even arranged to call me back and set everything up with me. I'd like for you to track her manager down and let them know how awesome a team member she is, she's certainly an asset to Sky ans she deserves a bonus. To help you track her down, she had a lovely Georgie accent, helped me with my call on 30th September at approximately 2pm and the call was regarding the order of an iPhone 13.

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @LWilson11,


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.


Thanks,


Daniel
Community Moderator

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