Massive thanks to Veronica from

@Veronica Thanks a million for the help earlier. Just want to say that this should be the standard set at Sky with regards to customer care. Pleasure to deal with and took me through every step to get to a timely resolution. 

Status changed to: We’re Finding your Staff Member

Precious was the name given over the phone an I was told it would be under Veronica for the community feedback when asking where to give a positive review. Hopefully my feedback gets to the right person anyway 😁. Sky Ireland also!

Status changed to: Mission Accomplished

Hi @JamieA4 


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 





Community Manager