Dear Sky Customer Services Team,
I wanted to take a moment to provide some feedback on the fantastic service I received today from one of your engineers, Joe.
Joe visited me at my new build home and spent time explaining the options available to me for installing Sky. Although satellite installation proved to be a challenge due to the wiring, Joe was more than willing to carry out the work if I wanted. He explained everything clearly, including the potential impact on how the wiring would look inside and outside the house.
Thanks to his honest and helpful advice, I decided against the satellite option and instead chose to proceed with Sky Stream. I really appreciated the way he guided me through my choices, ensuring I made the best decision for my home.
Joe was friendly, efficient, and genuinely went the extra mile. He is clearly excellent at his job and is a real credit to Sky. Please pass on my thanks and recognition to him.
Kind regards,
Chelsea
