I called Sky to cancel as I could no longer keep up my subscription due to loss of work during Covid

A young lady answered my call her name was Sherry Braidy from the Livingston branch, she understood my difficulties in paying such a high bill for what I initially subscribed to as I'm now put of work because of Covid bit she helpedake small changes to come up with a bill I can afford under these conditions, she showed such sympathy and instant reduced my bill toame sure iormy family did not miss out on what we love to watch, she did this automatically because she has so much heart and care, She made Sky feel like family who care. She is a treasure and I'm so greatful it was her answering my call.

Thank you Sky for recruiting such amazing thoughtful people.

I hope she gets to read this, she's a beautiful person who deserves applauding x

 

 

 

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Sam-R
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