I would like to say thank you to your employee ID Epo86.
My house move, during a time of system challenges at skys end, was challenging. I initially spoke to 3 people who all gave different advice and I was no further forward.
Then Elaine(Epo86) took my call and the service I received was outstanding. She personally walked me through all my options, explained the issues faced and promised to see them through to resolution. This she did, calling me 3 or 4 times at agreed times to follow up or update me. Her knowledge of the systems and products was exceptional. Her diligence, attention to detail and over all customer service is world class and I wholeheartedly recommend her for regognition. A real gem in your team.
