Helping my Mother, thank you. - Status changed to: We’re Finding your Staff Member

[Happy+customer+1]

Good evening Sky costumer services,

I am sending this email to thank the customer servive agent who helped my Mother this morning.

As she does not have internet conection all her dealings have to be by phone.  

Sadly I do not have his name but he delt with Mrs C Harley from Hereford before 1200 on 06/07/2023, he sorted out an engineer to visit next week and best of all for my Mother he reduced her monthly bill.

Once again a big thank you to the costumer service agent for his help, understanting, patience and the time he gave her.  He was very perfesional thoughout his deslings with my Mother and deservese praise from his management team.

Will Harley.

[Kirsty+S27]

Hi @Happy+customer+1 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks

Kirsty

Community Moderator