Feedback for someone I spoke to on the phone - Status changed to: Mission Accomplished

[Anonymous]

So I'm in the process of moving house and I just spoke to a lovely Scottish called Laura while dealing with my account. My new property is fiber to the premises which Sky doesn't offer so I had to cancel. 

I'm writing this post because I didn't get any sort of email survey. I would have liked to complete the survey commenting on how good Laura was. There was complications on my account regarding a mastercard but she remained extremely nice about it and very helpful. 

So if nothing else, can anyone with the power to escalate, or with contact with any higher ups, please mention that Laura, a Scottish lady who spoke with me at 1:30-230pm on 22nd December was brilliant and an absolute asset to your company.

Thanks