Excellent customer service, sorting out my failed broadband appointment

I would like to say thanks to Ricky from customer services, a broadband engineer failed to attend an install, I spoke to several people at sky who just told me there was nothing I could do and just had to wait. Ricky took this on and made some phone calls to make it happen and get me a broadband appointment the same day. Great work, thank you. 

Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hey @Luketank  


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  




Community Moderator