Re: Eve is a legend - Status changed to: Mission Accomplished

I rang to cancel my broadband as I had found a new provider. Whilst helping me with this, Eve looked into getting me a better TV contract and explained Sky Stream to me and that it would be cheaper. It was all so easy and straight forward. The equipment arrived the next day, super easy to set up (for once!) and Eve rang me back WHEN SHE SAID SHE WOULD (never happened to me before) and updated my account to reflect my choices. She was super helpful, friendly and genuine and made me much more confident that if I ring in the future, I will be met with such great customer service. And I really like Sky Stream!

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hi @Claireybelle ,

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.

 

Thanks, 

 

Daniel

Community Moderator

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