I cannot thank Ellen Garfield enough, her knowledge is absolutely impeccable. On the phone to sky customer service 3 times 4 different people, and. each time got nowhere, and unresolved problem of having no data access when leaving home, and unable to roll data onto my mobile. This main problem was fully resolved by Ellen which your Technical mobile customer service couldn't do. Also I think his name was Scott? Or he was Scottish In cancellations dept who set me up with a new contract, after I'd been fobbed off previously over the phone with other departments which resulted in me paying a higher price last two years. After all these years I can now get mobile data, and I can roll data over so I'm truly grateful especially to Ellen, and cancellations.
