Diane in the Cancellation Department

[Anonymous]

I spoke to Diane at the cancellation department and she was AMAZING!!! She was very helpful and polite with my request. We had the best conversation, she wasn't to pushy to try and make me keep my broadband even though I have been frustrated with it for years and she has an amazing talent with customers. She should definitely keep it up and is an asset to your company. Please give her my regards and make sure she books Thailand!! 🙂 Let her know that I didn't get the survey so I thought ill do it this way instead. If you could make sure she gets this, I would be grateful.