I would like to extend my heartfelt thanks to Dawn from the accessibility team for her assistance with some urgent changes to a relative's Sky account. She was incredibly quick, polite, and knowledgeable, guiding me through every step of the process. Dawn prioritized my relative's interests over financial considerations, which I deeply appreciate.
Her exceptional service reflects either the top-notch training Sky provides or the good fortune of having such a skilled employee—or perhaps both.
I hope Sky continues to support and value Dawn, as she is truly appreciated by those she helps. Many thanks again.
Ben
