Change of address

I contacted sky customer service today to change my address as I am moving homes this month. However I have two accounts for sky one for mobile and one for broadband due to issues with my email addresses when signing up. The woman I spoke to the on the phone was so polite so lovely and managed my request with ease! I could not thank her enough for sorting out my request which I know I had made more work. We live in a world where we do not say thank you enough for peoples service. She made my experience with Sky over the phone stress free especially with the stresses of moving into a new home. She gave me all the information I needed and emails for reference. Thank you again your kindness goes a long way! 

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hi @Zara26 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni

Community Moderator