My broadband band is down and I called to report it. I spoke to Memo who was very pleasant to talk to. He's very knowledgeable about the procedures and very patient on the phone. While talking to him about my issue he alerted my to some benefits I've been unaware of. He's a credit to the sky team.
We might not have fixed the problem but I'm a satisfied customer due to his professionalism.
Sky will have me as a customer when my contract is renewed from the service I received from Memo.
