I think this person neeeds to be recognised and appreciated, I do not normally leave feedback but this person made me happy. So, I wanted to take a moment to express my heartfelt thanks to Nicola for her exceptional customer service. Nicola your bright and bubbly personality, shone through on that call today (12/12/24 between 19:48 - 20:09) made my experience truly delightful. Her professionalism, patience, and willingness to go above and beyond did not go unnoticed. She even keep a flow of conversation and made me laugh. She is a credit to your team, and I am grateful for her assistance.
Thank you once again NICOLA, for your outstanding service! Have a wonderful Christmas 🙂
