A great asset to Sky

I'd like to say a big Thank you to Chris at Sky. I order Sky Glass TV. To cut a long story short it ended up being a nightmare, lots of miss communication to me, errors all over and things not being actioned as they said they would. After 9yrs with Sky i was on the verge of leaving. Finally after days of being on the phone for countless hours, I got through to Chris. He listened to my compliments, he was extremely patient and understanding, made sure he read all notes from previous agents and vwas very honest with me about what was going on. Although it was another long call, he ensured I left with everything sorted as much as possible and that I was fully happy. This was a very stressful, frustrating and upsetting fews days and Chris made me feel better about everything and I feel he deserves a special recognition for all he did to help. Chris is an asset to the Sky team

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Hi @AmyL41 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks
Sarah 
Community Moderator

 

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