Sky Go will stop working for iOS 12 users after 17 September

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For Sky Go on iOS, we’re removing support for iOS 12 by 17 September. We’ve updated the app and sky.com pages to reflect the change.

Here's what you need to know

To ensure we provide the best possible experience to Sky Go customers, from time to time, we stop supporting older operating system versions.

Users who are on this iOS version won’t be able to use the Sky Go app after this date. They’ll need to update to iOS 13+ to continue using the app. This impacts iOS users only, not other Sky Go platforms.

How do I update to the latest version of IOS?

Go to Settings > General > Software Update. Tap Automatic Updates, then turn on Download iOS Updates. Turn on Install iOS Updates.

How do I update iOS?

Your device will be updated automatically to the latest version of iOS or iPadOS.

Sky Go system requirements:

Available on	Device	Min. device OS version	Latest Sky version
Google	Phone, tablet	Android 5.1	24.1.1
Apple	Phone, tablet	iOS 13	24.2.5
Apple TV	Apple TV HD (4th generation)  Apple TV 4K (1st and 2nd generation)	TVOS 13	24.1.5
Huawei	Phone, tablet	Android 5.1	24.1.1
Desktop	Mac	Mojave, Catalina, Big Sur, Monterey, Ventura	24.1.3.2 – 24.1.3.2
Desktop	Windows	10, 11	24.1.3.2 – 24.1.3.2
Android	Chromebook	Android 5.1	24.1.1
Amazon	Phone, tablet	Android 5.1	24.1.1
Sony	PlayStation 5, PlayStation 4	-	23.2.3 – 23.1.3
Xbox	Xbox One, Xbox One S, Xbox One X,  Xbox Series S, Xbox Series X		23.1.3 – 23.1.3

[AKM1973]

How can I use Sky Go on my iPad mini running ios12? This is a service I use regularly on this device and forms part of my subscription for SKy services. 

[A+J+Thomson]

Hi I’m currently using my iPad mini in hospital & it’s been working fine , however I’m now getting a message to update to IOS13 ! Unfortunately my iPad mini won’t update beyond 12.5.7 ! and therefore unable to use app to access SKY that I’ve already paid for as part of my package. I’m really disappointed is there any help or advice you can give me without having to pay £100’s pounds for a new IPAD ? 

Thank you

[ove15]

My iPad runs ios12.5.7 so I am unable to use Sky Go which now requires ios13. Is there anyway around this as my iPad works perfectly well except for the Sky Go and don't see why I should buy a new iPad just because Sky don't support it any longer