How to stay safe online - The Ultimate Guide!

[GSherwood99]

While the internet is super convenient, it's important to stay safe and protect your personal information.Don't worry, though – we've got some easy tips to help you navigate the digital world securely.

Let's dive in and make sure your online experience is both fun and safe!

Vishing Calls	Vishing, or voice phishing, involves scammers making fraudulent phone calls pretending to be from reputable organizations like banks or government agencies, aiming to trick you into revealing sensitive information such as login credentials or credit card numbers.	Click here!
Phishing Emails	Phishing emails are deceptive messages that appear to be from legitimate sources, such as banks or online services, and often contain links or attachments designed to steal personal information or install malware on your device.	Click here!
Smishing Texts	Smishing, or SMS phishing, uses text messages to deceive recipients into clicking on malicious links or providing sensitive information, often by pretending to be from trusted entities like banks or delivery services.	Click here!
Social Media Scams / Online Impersonation	Social media scams often involve fake profiles or impersonation to deceive users into sharing personal information or money. Be cautious of unsolicited messages and verify the identity of the sender.	Click here!
QR Code Scams	QR code scams involve fraudulent QR codes that, when scanned, lead to malicious websites or download harmful software. Always verify the source of the QR code before scanning.	Click here!
Nuisance Phone Calls and Texts	Nuisance phone calls and texts can be threatening, fraudulent, or simply unwanted, including threats of harm, scam attempts to steal personal information, and persistent sales or marketing messages.	Click here!

Staying safe on Sky Community: 

As the community grows, it’s important to know if your really talking to Sky. You can spot Sky employees by looking out for the “Sky Employee” badge, as only verified employees will have this. Below are a couple of examples of how this looks. 

Sky community employee badge

 Staying safe on Social:

When using Sky's social media channels for support through X or Facebook, make sure you're messaging, speaking or sharing any personal information with our verified Sky accounts.

• X: @SkyHelpTeam
• Facebook: @SkyHelpUK

Sky written in colour, help written underneath.

Things to keep in mind:

• Legitimate companies NEVER ask you to reveal your bank details or passwords in an email.
• Tech firms do not make phone calls to help people fix an issue unless they have registered a problem with them first.