Reply

How to stop an HD download and switch to SD?

Answered
Go to Answer
Sound Supervisor
Posts: 131
Post 1 of 13
425 Views

How to stop an HD download and switch to SD?

A couple of times I have accidentally stated to download a show in HD, rather than SD. However, I can't cancel the HD download and switch to SD. If I stop the download, it stops OK, but I then can't get an option for an SD download, it just 'resumes' back in HD.

 

The reason being my broadband speed supplied by Sky is pathetic and struggles to 4Mb. An SD show I can watch after just a minute or 2 of a download, in HD, I have to wait 20/30 minutes before I'm in a position to watch it - annoying when it's just an episode of Corrie!

Answer

Best Answers
Answer
Oracle
Posts: 67,437
Post 4 of 13
671 Views

Re: How to stop an HD download and switch to SD?

To prevent yourself from downloading an episode in HD again have you given any though to setting the Options > Customise setting of "On Demand Download Format" to SD Only ?

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
All Replies
Reply
Oracle
Posts: 18,288
Post 2 of 13
421 Views

Re: How to stop an HD download and switch to SD?

Have you tried stopping the download, deleting the part downloaded then permanently deleting from the delete tab?

Annie Sky+HD Customer since 1989 I DO NOT work for sky!
Sky forum Oracle since 2012, Public beta tester for Sky, Apple & Microsoft, Computer analyst/programmer, Web designer, Xbox One X Gamer, I love technology
Sound Supervisor
Posts: 131
Post 3 of 13
418 Views

Re: How to stop an HD download and switch to SD?

Must confess to not having tried that, would love to try it now but I'm up to 23% on HD download, and don't want to risk waiting another half hour LOL I will try that though next time I get trigger happy - thank you...

Answer
Oracle
Posts: 67,437
Post 4 of 13
672 Views

Re: How to stop an HD download and switch to SD?

To prevent yourself from downloading an episode in HD again have you given any though to setting the Options > Customise setting of "On Demand Download Format" to SD Only ?

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Sound Supervisor
Posts: 131
Post 5 of 13
374 Views

Re: How to stop an HD download and switch to SD?


@caesarome wrote:

To prevent yourself from downloading an episode in HD again have you given any though to setting the Options > Customise setting of "On Demand Download Format" to SD Only ?


Nice solution - now done! Thank you...

Camera Assistant
Posts: 1,193
Post 6 of 13
276 Views

Re: How to stop an HD download and switch to SD?

One other suggestion. Queue up HD downloads to download when you go to bed. That way, you don't have to wait and the HD version will be waiting for you when you want to watch.

Sky Q 2TB V1 -- LG 55UH850V UHD TV -- 1 Mini
Sound Supervisor
Posts: 131
Post 7 of 13
271 Views

Re: How to stop an HD download and switch to SD?


@JonW42 wrote:

One other suggestion. Queue up HD downloads to download when you go to bed. That way, you don't have to wait and the HD version will be waiting for you when you want to watch.


That's hilarious! LOL I guess you live on your own, because when the Mrs says she wants to see Corrie, she means now, not tomorrow!

Camera Assistant
Posts: 1,193
Post 8 of 13
264 Views

Re: How to stop an HD download and switch to SD?


@StephenSky wrote:

@JonW42 wrote:

One other suggestion. Queue up HD downloads to download when you go to bed. That way, you don't have to wait and the HD version will be waiting for you when you want to watch.


That's hilarious! LOL I guess you live on your own, because when the Mrs says she wants to see Corrie, she means now, not tomorrow!


SD for Corrie is OK with me as I would not be watching it. But for shows I do watch, I would queue overnight to get HD.

 

But, instead of slowly downloading in SD, why not just set series links in HD and not bother to download? That makes the most sense to me.

Sky Q 2TB V1 -- LG 55UH850V UHD TV -- 1 Mini
Sound Supervisor
Posts: 131
Post 9 of 13
260 Views

Re: How to stop an HD download and switch to SD?

"Series links" are the most unreliable method of getting a regular show consistently, especially with bloody footie & Wimbledon where the schedules 'clash' all the time... Smiley Indifferent

Camera Assistant
Posts: 1,193
Post 10 of 13
251 Views

Re: How to stop an HD download and switch to SD?

I use series links and I have no problem due to Wimbledon or World Cup. Thing is, if you do set series links, you can take the burden away from having to download. There has not been one post about series links not working due to Wibledon or World Cup. And yes, many people set a seriels link for Corrie.

Sky Q 2TB V1 -- LG 55UH850V UHD TV -- 1 Mini
Sound Supervisor
Posts: 131
Post 11 of 13
235 Views

Re: How to stop an HD download and switch to SD?

What can I say, maybe we just record a load of stuff on series link, and yes, it does cause clashes when schedules are screwed up from normal. I've been with Sky since 1992, and have used series links since they were invented subsequent to that! It's always been a problem - you're obviously lucky, and to be honest, the original question I asked on this thread has been perfectly answered by me setting my box never to allow a download in an HD format. I know you live for HD, 4k, Ultra and whatever else crap they 'invent', but SD doesn't bother me in the least...

 

EDIT:

 

Here's how a clash happens, if you have 2 shows series linked to start at 8pm, and Corrie on at it's usual time of 7.30pm, that's all fine & dandy, but if  'Corrie' is then shifted to 8pm because of some dramatic sports tournament, then you get a 'clash'.

Camera Assistant
Posts: 1,193
Post 12 of 13
209 Views

Re: How to stop an HD download and switch to SD?


@StephenSky wrote:

What can I say, maybe we just record a load of stuff on series link, and yes, it does cause clashes when schedules are screwed up from normal. I've been with Sky since 1992, and have used series links since they were invented subsequent to that! It's always been a problem - you're obviously lucky, and to be honest, the original question I asked on this thread has been perfectly answered by me setting my box never to allow a download in an HD format. I know you live for HD, 4k, Ultra and whatever else crap they 'invent', but SD doesn't bother me in the least...

 

EDIT:

 

Here's how a clash happens, if you have 2 shows series linked to start at 8pm, and Corrie on at it's usual time of 7.30pm, that's all fine & dandy, but if  'Corrie' is then shifted to 8pm because of some dramatic sports tournament, then you get a 'clash'.


Move to Q2TB. You'll get more tuners and no clash with Corrie.
Sky Q 2TB V1 -- LG 55UH850V UHD TV -- 1 Mini
Sound Supervisor
Posts: 131
Post 13 of 13
162 Views

Re: How to stop an HD download and switch to SD?


@JonW42 wrote:

Move to Q2TB. You'll get more tuners and no clash with Corrie.

I can't even begin to list the reasons why that'll never happen LOL Smiley Very Happy Let's leave it like that eh? Question now asked, and answered...

Reply